Products / Communication & AI
Goallord SmartChat
An AI website assistant that answers visitor questions from your own content and hands over to a human when it matters.
Overview
Goallord SmartChat turns a website into a working support channel: it indexes your pages and knowledge base, answers visitor questions with AI, detects when a conversation needs a person, and gives support teams a live console with full conversation history.
Core features
- AI answers grounded in your own site content
- Automatic human-agent handoff
- Live support console
- Knowledge-base management
- Conversation history and audit trail